Ship to a US addressEvery plan
FromYour US mailbox
ToA US delivery address
Customs formNot needed
Within the US
Letters and packages go from your mailbox to any US address you give us: a home, an office or a friend holding things for you.
Forward US Mail to Where You Need It
Your mail arrives at your US mailbox. When you need the original, pick the letters and packages, choose where they go, and approve the shipping quote. International shipments add a customs form; every shipment gets tracking.
Build a shipmentPick from your mailbox
Ship to
An address abroadYour delivery addressMailbox Volume and up
1 letter + 1 package · one shipmentSent together
- 1QuoteCarrier options for this address and weightQuoted per shipment
- 2Pay shippingPostage and carrier charges for the option you pick
- 3Customs formContents, quantity and value, item by itemInternational
- 4TrackingA tracking number once it ships
Where each plan forwards
Every mailbox plan forwards within the US. Sending mail to another country starts from Mailbox Volume.
Ship abroadMailbox Volume and up
FromYour US mailbox
ToA delivery address abroad
Customs formFilled in with the request
To another country
International forwarding is part of Mailbox Volume, Mailbox Advanced and Verified Business Address. The higher two list international discounts.
PlanForwardingProcessingIncoming mail
Address Only
ForwardingNational forwarding
Processing< 48 hours processing speed
Incoming mail$1 per incoming item
Mailbox Volume
ForwardingNational & International
ProcessingPriority mail processing
Incoming mail30 incoming items / month
Mailbox Advanced
ForwardingNational & International Discounts
ProcessingSame-day + 4-hour SLA
Incoming mail60 incoming items / month
Verified Business Address
ForwardingNational & International Discounts
ProcessingPriority mail processing
Incoming mail30 incoming items / month
Business plans, from our current plan list. Processing times are targets, not guarantees. Prices, personal plans and locations are on the pricing page; how the mailbox itself works is on Virtual mailbox.
How a forwarding request works
Every shipment is its own request. Nothing is sent until you've seen the quote.
- 1.
Your mail arrives
Each letter or package is logged in your mailbox and you get a notification, so you can decide whether you need the original at all.
- 2.
Pick the items and the address
Choose one item or several. Packages and letters can be consolidated and sent together as one shipment, to an address you've saved.
- 3.
Approve the quote
Shipping is quoted for that shipment: the carrier, the service and an estimated delivery time. You choose an option before anything is sent.
- 4.
Declare the contents (international only)
Shipments leaving the US need a customs declaration. You describe each item, its quantity and value as part of the request.
- 5.
We pack it and ship it
The shipment goes out with the carrier you chose, and you get a tracking number to follow it to the door.
Shipping quoteQuoted per shipment
Items1 letter + 1 package
Deliver toYour delivery address
Carrier and serviceYour choice
Estimated deliveryShown per option
ShippingShown before you confirm
Customs declarationInternational
Contents typeDocuments
ItemSigned contract · qty 1
Value and originEntered by you
What a shipment costs, and who sets the clock
There is no flat forwarding price. Shipping depends on weight, size, destination and the service you pick, so each shipment is quoted on its own.
What you pay
- Your mailbox planMonthly
Covers the address and receiving your mail. Plans and prices are on pricing.
- ShippingQuoted per shipment
Postage and carrier charges for the option you choose. They're yours once the item ships.
- Import duties and taxesDestination country
Set by the country you ship to. USPS: "If you don't prepay those costs, the recipient will have to pay the required amounts before they can get their package."
- RefundsNot refundable
Postage and forwarding charges pay for work already done. See the refund policy.
What sets the timing
- Handling at your mailboxYour plan's target
From under 48 hours to a same-day target, depending on the plan. Targets, not guarantees.
- TransitSet by the carrier
Each option in your quote shows the carrier's own delivery estimate.
- Your delivery addressCheck it first
Shipping can only be quoted for a complete address. Street, city, postal code and country all count.
- CustomsSet by the destination
Customs in the destination country can inspect or hold a shipment before it's delivered.
Processing times vary; the carrier and customs authorities set them. Source for duties: USPS, Prepaid Import Duties, checked September 2026.
What can't be forwarded
Forwarded mail follows USPS rules and the rules of the carrier and the destination country. These are the ones to check before you ask.
Hazardous materials
USPS limits or bans hazardous items, grouped by the nine DOT hazard classes, and the rules are stricter for air and international mail. See USPS Publication 52.
Restricted and perishable items
Publication 52 also covers restricted items such as firearms, knives, alcohol and controlled substances, and perishables such as fresh food and live animals. We may refuse, return or dispose of items we can't accept or send.
Rules of the destination country
Every country has its own prohibitions and restrictions, published in the USPS International Mail Manual's country listings. The sender is responsible for import and export rules (IMM 123.7).
An honest customs declaration
USPS only waives the customs form for documents under 15.994 oz sent First-Class Mail International; gifts and merchandise always need one. Describe each item as it is; the destination customs office decides what it lets in. See USPS customs forms.
ChecksNo need to forward a check abroad. On plans with check deposits, we deposit it into your US bank account instead.
Sources: USPS Publication 52, Hazardous, Restricted, and Perishable Mail; USPS International Mail Manual 123.7; USPS Customs Forms. Checked September 2026. USPS and carriers update these rules; the current version applies.
Forward, scan or both
Forwarding is one of the things your mailbox does. These pages cover the rest.
Mail scanningOnly need to read it? A scan is faster than any shipment.For digital nomadsOne US address for your company while you move between countries.For travelersKeep your mail in one place and have originals sent to where you're staying.Proof of addressA lease and utility bill for bank and platform address checks.
Mail forwarding FAQs
Costs, destinations, customs and the items USPS and carriers won't carry.
There's no flat price. Each shipment is quoted on its own, based on weight, size, destination and the carrier service you choose, and you see the quote before anything is sent. Your mailbox plan is billed separately; plans and prices are on the pricing page.
Yes, on Mailbox Volume, Mailbox Advanced and Verified Business Address. Address Only forwards within the US. International shipments need a customs declaration, and the destination country may charge import duties and taxes, which the recipient pays on delivery unless they're prepaid.
Yes. Pick the letters and packages you want and they can be consolidated and sent together as one shipment with one quote.
USPS requires a customs declaration for international mail, except documents under 15.994 oz sent First-Class Mail International. You describe each item, its quantity and value as part of the request. The sender is responsible for accurate declarations and for the import rules of the destination country.
Hazardous materials, many restricted items such as firearms, alcohol and controlled substances, and perishables such as fresh food fall under USPS Publication 52. Each country also has its own prohibited items. We may refuse, return or dispose of items we can't accept or send.
Processing times vary. Your plan sets a handling target at the mailbox, the carrier sets the transit time shown with each quote, and customs in the destination country can add time. You get a tracking number once the shipment leaves.